The Quality Manager will lead the Quality function for a global manufacturing leader, and manage a staff Quality Engineers, Quality Technicians and Quality Inspectors in multiple plants. Responsible for meeting quality customer requirements.
— Lead cross functional Quality strategies to ensure the overall plant compliance to customer requirements, IATF: 16949, and the Internal Quality Management System.
— Manage Quality Engineers to ensure timely and effective closure of customer complaints.
— Meet and/or transition Quality System requirements as necessary to meet customer satisfaction requirements.
— Responsible to represent the “Voice of the Customer” inside production operations to assure alignment between Launch requirements and actions, QMS (Quality Management Systems), Quality Production requirements, Commercial, and customer expectations.
— Primary plant contact for all Quality issues associated with Plant Production.
— Ensure plant customer complaints are immediately contained and corrective actions are implemented and verified.
— Ensure departmental created documentation is organized and readily accessible.
— Provide support as required for the various value stream activities with to effectively implement procedures and systems and ensure conformance to system and customer requirements.
— Participate in discussions with Organizational and Plant management including presentations of strategies, goals, activities, in all areas of responsibility.
— Formulate training plans for continued improvement of associates’ skills to meet changing organizational needs.
— Prepare annual department capital, expense and manpower budgets. Ensure budget compliance throughout area of supervision.
— Maintain Key Performance Indicators (KPI’s) for internal and external quality performance and manage associated corrective action activities as required.
— Drive continuous improvement in all areas of responsibility
— Lead problem solving activities within the plant to support operations or customer responsiveness.
— Bachelor’s degree in engineering, business or related field with 5+ years of experience in automotive manufacturing as a Quality Leader
— 2 years of management experience of large teams
— Shainin method experience and Black-Belt certification are required
— Automotive quality experience strongly desired
— Strong analytical problem-solving background.
— AIAG Core Tools
— CQM, CQE, or CQR preferred
— Ability to work in the USA without sponsorship, now or in the future